userDataCache.load("docSettings")

[Bart]

Hi,

I have installed WSE 3.0
The first time I open the documentation the system updated the help file.
After it was done I got an error message.
When I debug he breaks on the line above from following function:

function Load(key)
{
userDataCache.load("docSettings");
var value = userDataCache.getAttribute(key);
return value;
}

This function is called from script.js

Any idea?
Thanks

[Gary Chang[MSFT]]

Hi Bart,

It appears to be your VS documentation's setting has some problem. Does any
other VS documentation on your side have the problem?

Have you tried to perform a repair or reinstallation of the WSE 3.0? Does
it work?

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
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[Bart]

Hi Gary,

No it is only for the WSE help. I already tried to repair and reinstall but
no avail

Post by Gary Chang[MSFT]
Hi Bart,
It appears to be your VS documentation's setting has some problem. Does any
other VS documentation on your side have the problem?
Have you tried to perform a repair or reinstallation of the WSE 3.0? Does
it work?
Thanks!
Best regards,
Gary Chang
Microsoft Online Community Support
==================================================
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that others may learn and benefit from your issue.
==================================================
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[Gary Chang[MSFT]]

OK Bart, I got it.

Then would you please tell me which version of Visual Studio 2005 and MSDN/
VS Documentaion you installed in your machine, and what's the command line
of your WSE 3.0 documentation's shortcut?

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
==================================================
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[Bart]

Hi Gary,

Microsoft Visual Studio 2005
Version 8.0.50727.42 (RTM.050727-4200)
Microsoft .NET Framework
Version 2.0.50727

Installed Edition: Enterprise

Microsoft Visual Basic 2005 77642-113-3000004-41560
Microsoft Visual Basic 2005

Microsoft Visual C# 2005 77642-113-3000004-41560
Microsoft Visual C# 2005

Microsoft Visual Studio Tools for Office 77642-113-3000004-41560
Microsoft Visual Studio Tools for the Microsoft Office System

Microsoft Visual Web Developer 2005 77642-113-3000004-41560
Microsoft Visual Web Developer 2005

Visual Studio 2005 Team Edition for Developers 77642-113-3000004-41560
Microsoft Visual Studio 2005 Team Edition for Software Developers

Visual Studio 2005 Team Explorer 77642-113-3000004-41560
Microsoft Visual Studio 2005 Team Explorer

Crystal Reports AAC60-G0CSA4B-V7000AY
Crystal Reports for Visual Studio 2005


Hotfix for Microsoft Visual Studio 2005 Team Edition for Software Developers
- ENU (KB915038)
This Hotfix is for Microsoft Visual Studio 2005 Team Edition for Software
Developers - ENU. \n
If you later install a more recent service pack, this Hotfix will be
uninstalled automatically. \n
For more information, visit http://support.microsoft.com/kb/915038

SQL Server Analysis Services
Microsoft SQL Server Analysis Services Designer
Version 9.00.1399.00

SQL Server Integration Services
Microsoft SQL Server Integration Services Designer
Version 9.00.1399.00

SQL Server Reporting Services
Microsoft SQL Server Reporting Services Designers
Version 9.00.1399.00

Microsoft Document Explorer
Version 8.0.50727.42 RTM

MSDN Library for Visual Studio 2005
Version 8.0.50727.42

Thanks for your help
Bart

Post by Gary Chang[MSFT]
OK Bart, I got it.
Then would you please tell me which version of Visual Studio 2005 and MSDN/
VS Documentaion you installed in your machine, and what's the command line
of your WSE 3.0 documentation's shortcut?
Thanks!
Best regards,
Gary Chang
Microsoft Online Community Support
==================================================
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that others may learn and benefit from your issue.
==================================================
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[Gary Chang[MSFT]]

Thanks for the detailed info, Bart!

Then would you please what's the command line info of your WSE 3.0
documentation's shortcut?

Best regards,

Gary Chang
Microsoft Online Community Support
==================================================
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that others may learn and benefit from your issue.
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[Bart]

Hi Gary,

This is the command line:
"C:\Program Files\Common Files\Microsoft Shared\Help 8\dexplore.exe"
/helpcol ms-help://MS.WSE30.1033 /LaunchNamedUrlTopic "DefaultPage"

Thanks
Bart

Post by Gary Chang[MSFT]
Thanks for the detailed info, Bart!
Then would you please what's the command line info of your WSE 3.0
documentation's shortcut?
Best regards,
Gary Chang
Microsoft Online Community Support
==================================================
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that others may learn and benefit from your issue.
==================================================
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[Gary Chang[MSFT]]

Hi Bart,

That also seems alright.

Then I suggest you try to delete your IE's temporary files and cookies for
a test. You can do this in your IE's internet options(just click "Delete
Cookies..." and "Delete Files"), then reboot your machine.

By the way, if you type the following URL in your IE's address bar, can
access the WSE3.0's start page?

ms-help://MS.WSE30.1033/WSE3.0/html/6f194c77-6fe3-42a2-88ee-0599d4b4779c.htm


Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
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[Bart]

Hi Gary,

In IE I get the same error.
btw I use IE 7 beta, maybe thats the problem?

thanks
Bart

Post by Bart
Hi Gary,
"C:\Program Files\Common Files\Microsoft Shared\Help 8\dexplore.exe"
/helpcol ms-help://MS.WSE30.1033 /LaunchNamedUrlTopic "DefaultPage"
Thanks
Bart

Post by Gary Chang[MSFT]
Thanks for the detailed info, Bart!
Then would you please what's the command line info of your WSE 3.0
documentation's shortcut?
Best regards,
Gary Chang
Microsoft Online Community Support
==================================================
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that others may learn and benefit from your issue.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

[Gary Chang[MSFT]]

Hi Bart,

Post by Bart
In IE I get the same error.
btw I use IE 7 beta, maybe thats the problem?

That may be the problem. Is it possible for you to uninstall the IE7 and
use the IE6 for a test?

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
==================================================
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that others may learn and benefit from your issue.
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