MSDN Help Filters

[Dale]

I am posting this a second time, because I am a MSDN subscriber and haven't got a reply yet.

I’m having problems using MSDN library for Visual Studio.NET 2003. For some reason, no matter what I search for, it says no results are found. The filters also do not work. The only time anything shows up in the index list is if “(no filter)” is selected.

I have tried uninstalling and reinstalling, removing MSDN library from the combined help collection and adding it again, and calculating the filters through Help  Edit Filters.

Any suggestions?

[John Eikanger [MSFT]]

Hi, Dale

Best thing to try is to rename C:\Program Files\Common Files\Microsoft
Shared\Help and do a repair of the MSDN library. It is also helpful in
some cases to clear your Internet cache.

If that doesn't work, please call 800-936-5800. There is no charge for
MSDN config issues of this type.

Thank you for choosing the MSDN Managed Newsgroups,

John Eikanger
Microsoft Developer Support

This posting is provided “AS IS” with no warranties, and confers no rights.
--------------------
| From: "=?Utf-8?B?RGFsZQ==?=" <***@nospam.nospam>
| Subject: MSDN Help Filters
| Date: Fri, 18 Jun 2004 08:47:01 -0700
| X-Tomcat-NG: microsoft.public.vsnet.documentation
|
| I am posting this a second time, because I am a MSDN subscriber and
haven't got a reply yet.
|
| I’m having problems using MSDN library for Visual Studio.NET 2003. For
some reason, no matter what I search for, it says no results are found. The
filters also do not work. The only time anything shows up in the index list
is if “(no filter)” is selected.
|
| I have tried uninstalling and reinstalling, removing MSDN library from
the combined help collection and adding it again, and calculating the
filters through Help  Edit Filters.
|
| Any suggestions?
|

[Dale]

That fixed it.

Thanks

Post by John Eikanger [MSFT]
Hi, Dale
Best thing to try is to rename C:\Program Files\Common Files\Microsoft
Shared\Help and do a repair of the MSDN library. It is also helpful in
some cases to clear your Internet cache.
If that doesn't work, please call 800-936-5800. There is no charge for
MSDN config issues of this type.
Thank you for choosing the MSDN Managed Newsgroups,
John Eikanger
Microsoft Developer Support
This posting is provided “AS IS” with no warranties, and confers no rights.
--------------------
| Subject: MSDN Help Filters
| Date: Fri, 18 Jun 2004 08:47:01 -0700
| X-Tomcat-NG: microsoft.public.vsnet.documentation
|
| I am posting this a second time, because I am a MSDN subscriber and
haven't got a reply yet.
|
| I’m having problems using MSDN library for Visual Studio.NET 2003. For
some reason, no matter what I search for, it says no results are found. The
filters also do not work. The only time anything shows up in the index list
is if “(no filter)” is selected.
|
| I have tried uninstalling and reinstalling, removing MSDN library from
the combined help collection and adding it again, and calculating the
filters through Help ïƒ Edit Filters.
|
| Any suggestions?
|

[Yan-Hong Huang[MSFT]]

Hello Dale,

By the way, please do remember to post using your MSDN subscriber no spam email alias. So we can update you timely.

Thanks very much.

Best regards,
Yanhong Huang
Microsoft Community Support

Get Secure! šC www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.