Help: My VS.NET document is emptied :(

Discussion:

(too old to reply)

Tien

2004-11-17 10:05:43 UTC

Hi,

After install VS.NET, ActiveReports.NET, Infragistics components, MSDN
jul/2004, my document window is emptied (I guess the fault of merging
help file process during components' installation),

now whatever I open MSDN, VS.NET, .NET
Framework document, ActiveReport.NET help... all is empty, there is
nothing :((

What is my problem? do I need reinstall these applications :(? how to
fix?

very upset about help document engine of Microsoft :((

thanks,
Tien,

Jéjé

2004-12-02 00:26:31 UTC

Permalink

have you a solution ?
I've the same problem !!!!

Post by Tien
Hi,
After install VS.NET, ActiveReports.NET, Infragistics components, MSDN
jul/2004, my document window is emptied (I guess the fault of merging
help file process during components' installation),
now whatever I open MSDN, VS.NET, .NET
Framework document, ActiveReport.NET help... all is empty, there is
nothing :((
What is my problem? do I need reinstall these applications :(? how to
fix?
very upset about help document engine of Microsoft :((
thanks,
Tien,

Richard

2004-12-02 16:31:50 UTC

Permalink

I have been working on this and have a solution. In my case the problem is
that the folder
C:\Documents and Settings\All Users\Application Data\Microsoft Help
was owned by me since I created it as administrator. Since I own this folder
I have all access to it. Now
the help system creates some lock files e.g. Hx_1033_MValidator.Lck that are
owned by administrator
When you try to view a help collection (e.g. Hx in this case) the lock files
etc are used in the all user folder
if you have write access to that folder but this is a problem since you
cannot write to the lock file. The help viewer
then just gives up with no error message.

The solution is to change the owner of the folder
C:\Documents and Settings\All Users\Application Data\Microsoft Help
to Administrators and remove yourself from the access list. This causes the
lock file to be create in your
own local settings folder (by you) so you can write to them.

Richard

Post by JÃ©jÃ©
have you a solution ?
I've the same problem !!!!

Jéjé

2004-12-03 01:23:52 UTC

Permalink

I've solved the problem.

I've installed the oct 2004 version and now all is ok.

Post by Richard
I have been working on this and have a solution. In my case the problem is
that the folder
C:\Documents and Settings\All Users\Application Data\Microsoft Help
was owned by me since I created it as administrator. Since I own this
folder I have all access to it. Now
the help system creates some lock files e.g. Hx_1033_MValidator.Lck that
are owned by administrator
When you try to view a help collection (e.g. Hx in this case) the lock
files etc are used in the all user folder
if you have write access to that folder but this is a problem since you
cannot write to the lock file. The help viewer
then just gives up with no error message.
The solution is to change the owner of the folder
C:\Documents and Settings\All Users\Application Data\Microsoft Help
to Administrators and remove yourself from the access list. This causes
the lock file to be create in your
own local settings folder (by you) so you can write to them.
Richard

Post by JÃ©jÃ©
have you a solution ?
I've the same problem !!!!