Broken MSDN library help links

[Peter Steinberg]

This is the third time I have posted this in the last 3 weeks. I though
that MSDN subscribers were supposed to get an answer in less than 2
business days.

I have been having problems with links in the MSDN help files from the
January 2004 (and now April 2004) MSDN library.

Many of the links on the various help pages do not work.

For example, on the page
ms-help://MS.MSDNQTR.2004JAN.1033/devio/base/deviceiocontrol.htm
the apparent link to the CreateFile function appears underlined and in
blue like a normal link, but the cursor does not change to the link
cursor when I position it on the word, nor does clicking on it jump to
anywhere. It just acts like the link is normal text.

A quick look at the "view source: of the page gives a section like:
<DT><I>hDevice</I></DT>
<DD>
[in]
Handle to the device on which the operation is to be
performed. The device is typically a volume, directory, file, or stream.
To retrieve a device handle, use the
<MSHelp:link keywords="base.createfile"
errorURL="../common/badjump.htm" tabindex="0"><b>CreateFile</b>
</MSHelp:link> function. For more information, see Remarks.</DD>



I have uninstalled the library and reinstalled it, and have unregistered
and re-registered the HHCTRL.OCX file with no change in behavior.

How can I correct this problem.

Thanks....
Peter Steinberg

[John Eikanger [MSFT]]

Hi, Peter

I opened up the January, 2004 MSDN on my machine and pasted your link. All
of the links on the page worked properly on my WinXP machine. This is
likely a configuration problem rather than an intrinsic MSDN problem. I
did some research and can offer you the following suggestions:

1. Update/refresh your Windows Scripting Host and reboot. You can find
the download at

http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

If you are on Windows 2003, the scripting host is a protected file and
cannot be updated.

2. Verify that the MSDN still misbehaves

3. Update or repair Internet Explorer 6 and reboot.

4. Try the MSDN again.

If this does not resolve the problem, please let me know and I will dig
deeper. Please include your OS/SP version info if this is the case

Thank you for choosing the MSDN Managed Newsgroups,

John Eikanger
Microsoft Developer Support

This posting is provided “AS IS” with no warranties, and confers no rights.
--------------------
| Subject: Broken MSDN library help links
| From: Peter Steinberg <***@nospam.nospam>
| Date: Tue, 06 Apr 2004 12:33:32 -0700
| X-Tomcat-NG: microsoft.public.vsnet.documentation
|
| This is the third time I have posted this in the last 3 weeks. I though
| that MSDN subscribers were supposed to get an answer in less than 2
| business days.
|
| I have been having problems with links in the MSDN help files from the
| January 2004 (and now April 2004) MSDN library.
|
| Many of the links on the various help pages do not work.
|
| For example, on the page
| ms-help://MS.MSDNQTR.2004JAN.1033/devio/base/deviceiocontrol.htm
| the apparent link to the CreateFile function appears underlined and in
| blue like a normal link, but the cursor does not change to the link
| cursor when I position it on the word, nor does clicking on it jump to
| anywhere. It just acts like the link is normal text.
|
| A quick look at the "view source: of the page gives a section like:
| <DT><I>hDevice</I></DT>
| <DD>
| [in]
| Handle to the device on which the operation is to be
| performed. The device is typically a volume, directory, file, or stream.
| To retrieve a device handle, use the
| <MSHelp:link keywords="base.createfile"
| errorURL="../common/badjump.htm" tabindex="0"><b>CreateFile</b>
| </MSHelp:link> function. For more information, see Remarks.</DD>
|
|
|
| I have uninstalled the library and reinstalled it, and have unregistered
| and re-registered the HHCTRL.OCX file with no change in behavior.
|
| How can I correct this problem.
|
| Thanks....
| Peter Steinberg
|

[John Eikanger [MSFT]]

Peter was able to resolve the problem by reinstalling XP and reapplying the
patches, since there is no separate repair for IE under XP

John Eikanger
Microsoft Developer Support

This posting is provided “AS IS” with no warranties, and confers no rights.

--------------------
| X-Tomcat-ID: 667833433
| References: <#***@TK2MSFTNGP11.phx.gbl>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: ***@online.microsoft.com (John Eikanger [MSFT])
| Organization: Microsoft
| Date: Tue, 06 Apr 2004 23:00:59 GMT
| Subject: RE: Broken MSDN library help links
| X-Tomcat-NG: microsoft.public.vsnet.documentation
| Message-ID: <***@cpmsftngxa06.phx.gbl>
| Newsgroups: microsoft.public.vsnet.documentation
| Lines: 69
| Path: cpmsftngxa06.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.vsnet.documentation:1127
| NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
|
| Hi, Peter
|
| I opened up the January, 2004 MSDN on my machine and pasted your link.
All
| of the links on the page worked properly on my WinXP machine. This is
| likely a configuration problem rather than an intrinsic MSDN problem. I
| did some research and can offer you the following suggestions:
|
| 1. Update/refresh your Windows Scripting Host and reboot. You can find
| the download at
|
|
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
|
| If you are on Windows 2003, the scripting host is a protected file and
| cannot be updated.
|
| 2. Verify that the MSDN still misbehaves
|
| 3. Update or repair Internet Explorer 6 and reboot.
|
| 4. Try the MSDN again.
|
| If this does not resolve the problem, please let me know and I will dig
| deeper. Please include your OS/SP version info if this is the case
|
| Thank you for choosing the MSDN Managed Newsgroups,
|
| John Eikanger
| Microsoft Developer Support
|
| This posting is provided “AS IS” with no warranties, and confers no
rights.
| --------------------
| | Subject: Broken MSDN library help links
| | From: Peter Steinberg <***@nospam.nospam>
| | Date: Tue, 06 Apr 2004 12:33:32 -0700
| | X-Tomcat-NG: microsoft.public.vsnet.documentation
| |
| | This is the third time I have posted this in the last 3 weeks. I
though
| | that MSDN subscribers were supposed to get an answer in less than 2
| | business days.
| |
| | I have been having problems with links in the MSDN help files from the
| | January 2004 (and now April 2004) MSDN library.
| |
| | Many of the links on the various help pages do not work.
| |
| | For example, on the page
| | ms-help://MS.MSDNQTR.2004JAN.1033/devio/base/deviceiocontrol.htm
| | the apparent link to the CreateFile function appears underlined and in
| | blue like a normal link, but the cursor does not change to the link
| | cursor when I position it on the word, nor does clicking on it jump to
| | anywhere. It just acts like the link is normal text.
| |
| | A quick look at the "view source: of the page gives a section like:
| | <DT><I>hDevice</I></DT>
| | <DD>
| | [in]
| | Handle to the device on which the operation is to be
| | performed. The device is typically a volume, directory, file, or
stream.
| | To retrieve a device handle, use the
| | <MSHelp:link keywords="base.createfile"
| | errorURL="../common/badjump.htm" tabindex="0"><b>CreateFile</b>
| | </MSHelp:link> function. For more information, see Remarks.</DD>
| |
| |
| |
| | I have uninstalled the library and reinstalled it, and have
unregistered
| | and re-registered the HHCTRL.OCX file with no change in behavior.
| |
| | How can I correct this problem.
| |
| | Thanks....
| | Peter Steinberg
| |
|
|

[Cary Fabel ()]

I have followed all the posted fix steps, and still cannot get VS.NET to display a help page. My problem began after the last "Patch Wed".
Step I have taken hhctrl.ocx unreg /reg, the scripting download, reinstalled IE 6.0 sp1, did a windows update after uninstall msdn ., reinstalled msdn.. lost please help

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